Privacy Policy

Privacy Policy – Adivasi Trove

1. Introduction

At Adivasi Trove (“we,” “us,” “our”), your privacy and trust matter deeply to us. This Privacy Policy explains how we collect, use, share, protect, and store your personal information when you visit our website (https://adivasitrove.com/) or make purchases.

By using our site or services, you consent to the practices described herein.

2. Information We Collect

We collect various types of information, including:

  • Personal Information You Provide:
    When you register an account, place an order, subscribe to our newsletter, or contact support, we may collect: name, billing & shipping address, email address, phone number, payment details (or tokenized info), order history, feedback.
  • Automatic / Log Information:
    As you browse our site, we may collect: IP address, browser type, device information, pages visited, referring/exit pages, timestamps, cookies, usage patterns, etc.
  • Cookies & Tracking Technologies:
    We use cookies, web beacons, pixel tags, analytics tools (e.g. Google Analytics) to track user preferences, behavior, and enhance and personalize your experience.
  • Third-Party / Public Sources:
    We may receive information about you from third-party services (e.g. payment processors, shipping partners) as needed to fulfill orders.

3. How We Use Your Information

We use your information for purposes such as:

  • Processing and fulfilling your orders (payment, shipping, returns).
  • Communicating with you: order confirmations, shipment status, customer support.
  • Personalizing your experience (recommendations, offers).
  • Marketing & newsletters (if you consent).
  • Analytics, site performance, improving our services.
  • Fraud detection, security, legal compliance.
  • Sharing with service providers (payment gateway, shipping partners, marketing tools) under confidentiality.

4. Sharing & Disclosure

We may share your information in limited cases:

  • Service Providers / Partners: to fulfill orders, process payments, shipping, marketing.
  • Legal / Compliance: if required by law (court orders, government requests), or to protect our rights.
  • Business Transfers: if the business is merged, sold, or reorganized.
  • With Your Consent: if you agree to specific sharing (e.g. for promotional collaboration).

We will not sell your personal information to third parties.

5. Data Security

We take reasonable measures (technical, administrative, physical) to protect your data from unauthorized access, disclosure, alteration, or destruction. Secure payments, SSL/TLS encryption, access controls, etc. However, no method is completely secure—use of the site is at your risk.

6. Data Retention

We retain your data as long as needed to fulfill the purposes described (orders, accounts). We may also retain anonymized or aggregated data indefinitely for analytics. If you request deletion of your account, we may retain certain information to comply with legal obligations, resolve disputes, enforce policies.

7. Your Rights & Choices

Depending on jurisdiction, you may have the right to:

  • Access, correct, update your personal data.
  • Delete your account or request erasure of your personal data.
  • Opt-out of marketing communications.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with relevant data protection authority.

To exercise these rights, contact us at support@adivasitrove.com (or via other contact channels).

8. Children’s Privacy

Our site is not intended for children under 13 (or applicable age). We do not knowingly collect personal data from minors. If you believe we have collected such data, contact us to delete.

9. Third-Party Links & Services

Our site may link to or integrate with third-party services (e.g. payment gateways, social media). These have their own privacy policies. We are not responsible for their data practices.

10. International Transfers

If your data is transferred to servers or partners outside your country, we will ensure appropriate safeguards (e.g. data transfer agreements, international standards) to protect your data.

11. Changes to This Policy

We may update this policy from time to time. When changes are significant, we will notify via email or website notice. The “last updated” date will be stated.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact:
Email: support@adivasitrove.com
Phone: +91-9644495556
Address: Platinum Plaza, B5-6, above Sagar Gaire, near Mata Mandir Square, STT Nagar, Bhopal, M.P.